Monsters In The Walls — Pest Control Truths for Condos and HOAs

10.22.2025
Donna DiMaggio Berger

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With Halloween right around the corner, in this episode of Take It To The Board, host Donna DiMaggio Berger and Dee Smith from NatureZone, a family-owned and operated pest control company, peek into the spookier corners of community association life: the creepy crawlies that make residents shiver and board members squirm. Together, they take a peek into what really moves through condos and HOAs: bed bugs that hitchhike on luggage, roof rats that turn trees into launch pads, and subterranean termites—now including a Formosan–Asian hybrid—capable of eating your equity faster than you’d ever expect.

You’ll learn how bed bugs actually spread in multifamily buildings, why foggers make them worse, and a simple hotel routine that uses a hairdryer and a bathtub to stop hitchhikers. Donna and Dee break down drywood termite myths, explain why subterranean baiting like Sentricon changes the game after heavy rains and floods, and map the entry points rats love most—soffit gaps where gables meet hips, open AC chases, and lush landscaping pressed against stucco. They also talk compassion and safety: handling hoarding cases without letting infestations jump through chases, relocating honeybees while decisively removing aggressive wasps, and using greener, microencapsulated products and inert dusts for residents with chemical sensitivities.

If you live in a condo, townhome, or HOA, this is your resident’s guide and board playbook in one. Expect field-tested tips, from shaving “boots” on cabbage palms and keeping bird feeders off structures, to recognizing termite pellets and swarmer wings before repairs get ruinous.

Conversation Highlights:

  • The ultimate Halloween pest — which creepy crawler gives even the pros chills?
  • The most common pests found in South Florida condominiums and HOAs
  • Why pests spread so rapidly in multifamily buildings compared to single-family homes
  • When a small issue becomes a nightmare: how one infested unit can impact an entire building
  • The most unusual or memorable pest situations from real community cases
  • Safe and eco-friendly pest control options for residents concerned about toxicity
  • Tenting vs. spot treatment: how effective are different approaches for drywood and subterranean termites?
  • Preventative policies boards can adopt—from hygiene to landscaping—to stop infestations before they start
  • Plants and trees to avoid: what attracts rodents to community landscapes
  • Dee’s journey into pest control and what keeps her passionate about the field
  • How modern pest control has evolved with greener, less toxic technologies
  • Practical advice for boards developing or updating their community pest control plans

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About Take It To The Board

Think you know what community association life is all about? Think again. Residents must obey the rules, directors must follow the law, and managers must keep it all running smoothly. Take It To The Board explores the reality of life in a condominium, cooperative or homeowners’ association, what’s really involved in serving on its board, and how to maintain that ever-so-delicate balance of being legally compliant and community spirited. Leading community association attorney Donna DiMaggio Berger acknowledges the balancing act without losing her sense of humor as she talks with a variety of association leaders, experts, and vendors about the challenges and benefits of the community association lifestyle.

If you’ve got a question, Take It To The Board with Donna DiMaggio Berger – We Speak Condo & HOA!

Episodes are available for subscription on iTunesAmazon Music, Spotify, YouTube, or listen through any podcast streaming app. You can also click here for the full archive.

 

Areas of Focus: Condo, Co-Op & HOA, Community Association Litigation & Covenant Enforcement